Tax Specialist

Join us as a Customer Success Manager, driving client satisfaction and business growth. Leverage your strategic mindset to foster strong relationships and ensure optimal utilization of Cloudwave solutions. Be a key player in our mission to deliver exceptional customer experiences.

Full-Time

San Francisco, CA

Administration

$45,000 - $55,000/year

  • Raise awareness of Cloudwave in North America through a multi-channel strategy.

  • Be the face of marketing for the regional sales team, ensuring they are enabled and engaged with marketing.

  • Arm the regiona l sales team with customised templates, emails, and snippets to enhance their customer outreach efforts.

  • Develop and execute a regional demand generation plan and strategy that supports the regional revenue goals.

  • Drive efficiency of demand generation programs in your region, including events, native advertising, and marketing campaigns via various online and offline channels.

  • Collaborate with the global acquisition team to provide regional market requirements and optimise campaigns through digital channels.

  • Develop and implement a regional partner marketing plan.

  • Work with the regional GTM team and the customer advocacy lead to identify and develop case studies.

  • Ensure timely lead routing and follow up with local GTM teams to track success metrics.

  • Track, analyse and improve the impact of the regional marketing campaigns.

  • The role may require approximately 20% travel (when travel is permitted)

Qualifications
  • 2+ years of experience in regional marketing at a fast-growing organization.

  • Ability to work collaboratively with regional and global teams across departments.

  • Comfortable building programs from the ground up without perfect data and proven best practices.

  • Proven ability to design and execute in-person and virtual events at scale, including webinars, user conferences and tradeshows.

  • Strong sense of ownership, coachability, and a track record as a consistent performer with a willingness to push boundaries.

  • Exceptional writing and verbal communication skills.

  • Eastern timezone.

Benefits
  • Equity

  • 401(k) with up to 2% match

  • ClickUp swag

  • Teammate recognition awards

  • Professional development program

  • Health insurance

  • Dental insurance

  • Paid parental leave

  • Flexible paid time off

  • Sabbatical program

  • Wellness stipend

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